Terms of Use
Summary of Key Terms
Welcome to Taiga Pte. Ltd.. These terms of use (“Agreement” or “Terms”) govern your access and use of products and services offered by Taiga Pte. Ltd. (“Taiga Pte. Ltd.,” “we,” “us,” or “our”), including websites, mobile applications, progressive web applications, content, features, digital events, or products we create or operate (the “Services”). You may not use or access the Services or submit personal information to Taiga Pte. Ltd. if: 1) you do not agree with all of these terms, or 2) if you are a new user under 13 years old.
The terms “personal data” and “personal information” generally mean any information that directly or indirectly identifies you. These Terms include the Global Taiga Pte. Ltd. User Privacy Notice (the “Policy”) and the Community Guidelines, forming an agreement between Taiga Pte. Ltd. and any individual user (the “User” or “you”) who uses or accesses the Services. Taiga Pte. Ltd. rewards you for playing games and more! You may be able to limit data collected and used by Taiga Pte. Ltd. through device settings or otherwise, but this may result in Taiga Pte. Ltd.’s inability to track your GamePlay Data. When this occurs, Taiga Pte. Ltd. cannot calculate reward Points, and you will not be able to earn Points to be redeemed for rewards.
• Arbitration Agreement and Class Action Waiver: These terms include an arbitration agreement and class action waiver that apply to all claims brought against Taiga Pte. Ltd.. If relevant to you under local laws, this agreement requires the parties to arbitrate disputes on an individual basis, and you waive your right to bring any action on a class basis. These limitations may limit your right to bring claims in court, before a jury, or as part of a class action. Arbitration will be held in New York, New York, USA, under the laws of New York State and the United States.
• Fair Use and Anti-Fraud Measures: We want your use of our Services to be fair for all players and fraud-free. You only earn rewards for activities related to your playing of games you discover in our Services and for other interactions with our Services. As part of our anti-fraud program, we monitor for and ban the use of automated bots, emulators, scripts, and any simulated, augmented, or synthetic use or gameplay. We may also require additional verification for you to redeem gift cards or claim prizes for sweepstakes and contests. If we reasonably believe that gameplay or Points earned are the result of any fraud or illegality, we can suspend or block the User’s access to Points and the account. You may object to such a suspension, and we will consider in good faith any information from the User to show that the account has been used without fraud.
• Rewards Program: Our rewards program is defined by Taiga Pte. Ltd.. The way in which you earn Taiga Pte. Ltd. points (“Points”) that can be redeemed for Taiga Pte. Ltd. rewards (such as cash) will depend on various factors such as your preferences, the games you play, your activity in those games, and any special offers related to particular games or to events offered by Taiga Pte. Ltd.. The amount of Points earned for certain activities and interactions in games and in-app varies per user and is subject to change. You can find more information on how you earn Taiga Pte. Ltd. Points.
• Points Redemption Limit: You may redeem an aggregate amount of $1825 USD of Points or other rewards per calendar year.
• Points Expiration: Points can expire. Under laws that apply to you, your Points may expire, and we may delete your account if you do not earn any Points within a 180-day period.
1. ELIGIBILITY
1.1. This Agreement will remain in full force and effect while you use the Services and/or have a Taiga Pte. Ltd. account (the “Term”), unless a User is terminated as described below.
2. AVAILABILITY OF SERVICES
2.1. Taiga Pte. Ltd. offers Points that can be redeemed for rewards when users play games and watch advertisements. We are constantly changing and improving our Services and may at any time add or remove functionalities or features of the Service. New features or tools added to the Services will become subject to these Terms.
2.2. We do not guarantee that all Services will be available at all times, in all locations, due to technical, regulatory, and other restrictions. You may not use any technology or technique, such as a VPN service, to obscure or disguise your location. We may use technologies to verify your geographic location and restrict access to the Services from other locations.
2.3. You may not use Taiga Pte. Ltd.’s Services if you: i) are located in a country that is subject to embargo by the U.S. or other similar authority (“Sanctioned Country”), or ii) are subject to sanctions or otherwise designated on any list of prohibited or restricted parties, including but not limited to the lists maintained by the United Nations Security Council, the U.S. Government (e.g., the Specially Designated Nationals List and Foreign Sanctions Evaders List of the U.S. Department of Treasury or the Consolidated Canadian Autonomous Sanctions List), the European Union or its Member States or other applicable government authority. Any violation of this section may result in loss of features, up to and including termination of User’s account. User will indemnify Taiga Pte. Ltd. for any costs, fines, or damages incurred by Taiga Pte. Ltd. due to User's failure to comply with this paragraph.
2.4. Taiga Pte. Ltd. is not liable for any delay or failure to perform under this Agreement resulting from causes beyond Taiga Pte. Ltd.’s reasonable control, such as acts of God, war, government mandates, pandemics, failure of transportation, communication, or suppliers of goods or services. This limitation does not apply to Taiga Pte. Ltd.’s performance of its payment obligations under this Agreement.
3. CHANGES TO THE AGREEMENT
3.1. We reserve the right to update and change this Agreement at any time. You can always review the last updated version of the Agreement at [terms-of-use](#). If we materially change this Agreement, we will provide you with reasonable advance notice and the opportunity to review the changes, except: i) when we launch a new product or feature, or ii) in urgent situations, such as preventing ongoing abuse or responding to legal requirements. While your continued use of our Services means that you agree with such changes, we may from time to time ask you to affirmatively accept updates to this Agreement. If you do not agree to new terms, please stop using the Services and delete the mobile app. This paragraph does not apply to Section 11 (Dispute Resolution by Binding Arbitration).
3.2. If your residence is in the European Union, the foregoing provisions under Paragraph 3.1 do not apply. In that case, only the provisions in the below EU ADDENDUM under “CHANGES TO THE AGREEMENT” apply to you.
4. LICENSE
4.1. During the Term, Taiga Pte. Ltd.’s Services are licensed to you, not sold. Under these Terms, Taiga Pte. Ltd. grants you a limited and revocable license that is non-exclusive, non-transferable, and non-sublicensable. You agree that Taiga Pte. Ltd. has all rights, title, and interest in and to all the intellectual property rights in the Services.
4.2. Unless you have express authorization from Taiga Pte. Ltd., you may not: i) copy, modify, or distribute any part of the Services, ii) reverse engineer or attempt to reconstruct or discover any source code or other data, except your own personal account information, from the Services, iii) use unauthorized modified versions of the Services, including without limitation, for the purpose of building a similar or competitive product or service or for the purpose of obtaining unauthorized access to the Services, or iv) remove any product identification, copyright, or other notices from the Services.
4.3. In providing Services, Taiga Pte. Ltd. may recommend, provide you with access to, or enable third-party software, applications, products, services, or website links or web tools (collectively, “Third Party Components”), including games developed by Game Partners. We do not control these Third Party Components and games or the features provided through them.
4.4. The privacy practices and terms of use that govern your use of and access to Third Party Components are solely between you and the applicable third-party provider (“Third Parties”), which includes Game Partners. It is your responsibility to read and comply with all terms and policies set by Third Parties.
4.5. Our link to and offer of such Third Party Components does not indicate any approval or endorsement by us of any linked website content or any material within Third Party Components. We disclaim all liability for such use of Third Party Components and for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary, or other damages. These limitations shall apply even if Taiga Pte. Ltd. has been advised of the possibility of such damages. You acknowledge that Taiga Pte. Ltd. is not a processor to any Third Parties, and Taiga Pte. Ltd. is a separate controller with respect to the Services and data processed in connection with the Services.
4.6. All modifications, extensions, scripts, and other derivative works of the Services provided or developed by Taiga Pte. Ltd. are owned exclusively by Taiga Pte. Ltd. or its licensors. If you provide us with any suggestions, creative ideas, or other feedback related to the Services offered now or in the future (collectively, “Feedback”), we will be entitled to use that Feedback without restriction. You agree that we are under no obligation of confidentiality or to credit you with respect to Feedback you provide, even if you state such restrictions in your submission.
5. REWARDS
5.1. Taiga Pte. Ltd. Users earn Points and digital items in exchange for certain activities such as playing games, watching advertisements, completing tasks (e.g., surveys, tutorials, or inviting friends), and participating in virtual events. The amount of Points and digital items earned for actions with the tasks and in games discovered through Taiga Pte. Ltd. varies and is not the same for all Taiga Pte. Ltd. Users. Different Users might receive different amounts of Points, even for identical actions or interactions. We may use artificial intelligence and machine learning tools to analyze behavior, tailor the Rewards Program for Users, and set rates or multipliers at which Points accumulate based on factors such as country. Users do not earn Points for time spent in-game, but rather for real gameplay and participation. A certain number of Points may be made available for you to collect when you access the Services for the first time and later through certain features inside the Services.
5.2. Operation of the Service (including our ability to generate revenues and fund your rewards) requires that Taiga Pte. Ltd. detects and records your game-related information. Taiga Pte. Ltd. collects certain Gameplay Data from your device and related software or applications when you play games opened through Taiga Pte. Ltd., and in some cases, may also receive certain supplemental gameplay data from the third-party Game Partner.
5.3. Users can redeem Points for different rewards Taiga Pte. Ltd. makes available in the catalog for each User. The rewards may include gift cards, gift certificates, prepaid cash cards, content codes, or sweepstakes entries (collectively “Rewards”). The representative value of Points will be applied against the pre-tax purchase amount (i.e., excluding taxes, fees, and shipping and handling charges) for each Reward. You are responsible for all federal, state, and local taxes and any other costs of accepting and using the Reward.
5.4. The specific requirements to earn Points may be viewed within the Services or where we present an opportunity for you to earn Points. Restrictions apply to earning Points, digital items, and ultimately Rewards, including: i) your ability to participate in the Rewards Program itself, ii) the allowable frequency of activities, iii) the number of Points you can earn for a given activity, iv) the activities or Rewards available, v) the number of Points required for particular Rewards, or vi) the number of Points or Rewards you can earn during a given time frame, which is also subject to the limits Game Partners place on providing information about certain Gameplay Data (e.g., in-app purchases). In-game purchase history in eligible games counts for Users to earn Points or Rewards only where Taiga Pte. Ltd. receives Gameplay Data from Game Partners.
5.5. Points cannot be redeemed for cash or in any way resold, exchanged, or returned for a cash refund, unless required by law. Points are promotional and have no cash, monetary, or other value. While we may use terms like "buy", "purchase", "earn" or "currency" to reference Points, we do so only for convenience, and such terms in no way indicate that Taiga Pte. Ltd. is offering real-world fiat currency. We may limit the amount of Points you can receive, and Points may be time-limited or can expire. If you do not earn any Points within a 180-day period, your Points will expire and will not be available to redeem for Rewards. We provide up to thirty days' notice of Points expiration in an account that is not terminated, if notice is required under laws that apply to you.
5.6. To redeem your Points for Rewards, you will have to visit the dashboard within the Services to see your available Points and select from the catalog those Rewards available to you. Taiga Pte. Ltd. is not a party to any legal transactions or financial transactions carried out between the User and a Gaming Partner or any other Third Parties, even though Gameplay Data includes in-app purchase history for games.
5.7. We are not responsible for any improper fulfillment of an obligation by the Gaming Partner or any Third Parties, which you should contact directly for customer support for problems with games or any Third Party Components (e.g., when Game Partner does not send information to Taiga Pte. Ltd. to assure usage is tracked for earning Points). You understand that we are not liable for the activity of the companies or Third Parties that offer gift cards or other items. Taiga Pte. Ltd. is not responsible for any lost, stolen, or malfunctioning Rewards except to the extent caused by gross negligence or willful misconduct of Taiga Pte. Ltd.. For instance, you may be required to use gift cards within a particular time period, and there may be limitations to their use or redemption. You should carefully read any terms and policies that may apply, as they are separate from this Agreement and also separate from your relationship with Taiga Pte. Ltd..
5.8. We reserve the right to change, suspend, or cancel all or a portion of a Rewards Program and to run tests or experiments to evaluate the effectiveness of different reward structures, incentives, and other features available through our Services. This testing may include varying the type, frequency, and value of Points and Rewards offered. Taiga Pte. Ltd. may post additional rules that apply to your participation in the Rewards Program and how to earn points and rewards when using our Services.
6. CONTESTS AND PROMOTIONS
6.1. We may, in our sole discretion, run certain contests and promotional activities (together “Promotions”) for Users from time to time. Such contests may offer event participation, promotional Points, or incentives for certain User actions, such as reaching certain milestones in playing games or completing tasks in connection with the Rewards Program.
6.2. Certain Promotions (e.g., contests or sweepstakes) are available only in jurisdictions where applicable laws permit them. Points earned through Promotions will be applied to your account after meeting specific requirements set out in the terms and conditions that apply to each Promotion (“Promotion Terms”) and will apply in addition to these Terms. The specific number of Points or other digital items available from a Promotion will be provided in applicable Promotion Terms.
6.3. Unless specified in the Promotion Terms: i) Promotions expire at 11:59 UTC on dates specified by Taiga Pte. Ltd., ii) Points from Contests cannot be earned on prior actions you take and may not be combined with other Contests, iii) if you qualify for multiple Promotions, Points will be calculated only from the Promotion where you earn the highest number of Points. Other requirements, conditions, and exclusions may apply. When you participate in a Promotion, it is your responsibility to check the Promotion Terms.
7. PROCESSING OF PERSONAL DATA
7.1. Taiga Pte. Ltd. collects information about your device, connectivity, and use of the Services to allow us to validate eligibility for an account, run Promotions, determine your level of Rewards, and identify bugs and crashes that may affect your Use of the Services. With respect to the Services and data processed under this Agreement, Taiga Pte. Ltd. is a separate business/controller, within the meaning of applicable laws.
7.2. When you access a game in our Services, use features allowing the accumulation of Points, or participate in the Rewards Program, you direct us to collect, receive, and process such Gameplay Data during your use of the game and for the Game Partner to transfer to us any Gameplay Data related data, until you close Taiga Pte. Ltd. or end your session. You acknowledge that the collection, transfer to Taiga Pte. Ltd., and processing of certain Gameplay Data may be a condition of your participation in our Rewards program and use of certain features of the Services. Certain features and programs may be unavailable to you if you do not agree to the collection and processing of Gameplay Data or enable functions that permit the collection of Gameplay Data.
7.3. For full details about how Taiga Pte. Ltd. collects, stores, and uses personal and other information, please see our Privacy Policy at [PRIVACY POLICY](#).
8. CODE OF CONDUCT
8.1. Adherence to all relevant laws is a requirement for using the Services. Specifically, you must not engage in the following actions:
• Establishing more than one account, except when explicitly allowed by Taiga Pte. Ltd. for certain Service components.
• Transferring or selling your User account to external parties.
• Operating your account for another person or entity, including those not permitted to use the Services.
• Permitting any other individual to use your account.
• Using your account for anything other than personal purposes, excluding business or commercial uses.
• Employing VPNs, proxies, or any method to conceal the origin of your traffic or your geographical location while using the Services.
• Using any means to bypass the Services' intended operation, including but not limited to: i) electronic mechanisms like internet bots to automate interactions, ii) software enabling false data input or simulating activity on a device, iii) any type of emulator to access the Services, iv) software designed to alter games or unlock paid content at no cost, v) any method to spread harmful or malicious code; vi) utilizing a device with root access for the Services.
• Utilizing temporary email addresses that automatically redirect communications or auto-access verification links.
• Accessing the Services through unauthorized channels, including but not limited to non-Google Play Store sources for Android devices, or through third-party software not developed by Taiga Pte. Ltd..
• Making use of the Services within any sanctioned jurisdiction.
• Choosing a username or profile that impersonates another individual or is deemed offensive or infringing by Taiga Pte. Ltd..
• Engaging in behavior that hinders other users' enjoyment of the Services.
8.2. Any account or user found to be in violation of Section 8 may be subject to actions including account suspension or termination, and reported for fraudulent activities. We will investigate any suspected breach and take appropriate measures, which may include point deduction, account suspension, or permanent ban. Users are encouraged to provide evidence of non-fraudulent use. For inquiries regarding compliance, contact us at [email protected].
9. SUSPENSION AND TERMINATION
9.1. You have the option to discontinue the Services at any time by uninstalling the Taiga Pte. Ltd. app or ceasing use of any web-based products.
9.2. Taiga Pte. Ltd. may suspend or terminate your account to comply with laws or court orders, or if your conduct is potentially harmful or in breach of this Agreement.
9.3. Accounts inactive for 18 months will be terminated without notice, and any points or rewards will be voided, unless local law requires otherwise.
9.4. Upon termination, you will lose access to the Services and any associated data or points, and you will not be compensated for unused points.
9.5. For residents of the European Union, the standard suspension and termination terms do not apply; please refer to the EU ADDENDUM for specific terms.
10. INTELLECTUAL PROPERTY
10.1. The Services contain protected materials, including copyrighted content, trademarks, and proprietary information.
10.2. Taiga Pte. Ltd. holds copyright over the selection and enhancement of such content. Users may not exploit any content without permission.
10.3. Except as allowed by law, no unauthorized use, sharing, or commercial exploitation of content is permitted.
11. WARRANTY DISCLAIMER, LIMITATION OF LIABILITY, INDEMNITY
11.1. Taiga Pte. Ltd. provides the Services "as is" without specific warranties. Users assume all risks associated with their use.
11.2. Taiga Pte. Ltd. disclaims all warranties not explicitly stated in these terms.
11.3. Taiga Pte. Ltd. is not liable for damages arising from the use of the Services, except in cases of gross negligence or willful misconduct.
11.4. Users are responsible for legal compliance and will indemnify Taiga Pte. Ltd. for any breaches or third-party rights violations.
11.5. Taiga Pte. Ltd.'s liability limitations also apply to its affiliates and agents.
12. GOVERNING LAW AND LANGUAGE
12.1. These Terms are governed by New York law, excluding conflict of laws principles. Disputes will be resolved in New York courts, unless arbitration is required.
12.2. The governing law may vary for non-U.S. residents, and disputes will be governed by the laws of the user's country or residence.
13. DISPUTE RESOLUTION BY BINDING ARBITRATION
13.1. Users agree to resolve disputes through arbitration rather than in court.
13.2. All claims will be settled by binding arbitration.
13.3. Arbitration will be conducted by a single AAA arbitrator under the AAA Rules.
13.4. The arbitrator has exclusive authority over disputes related to this arbitration provision.
13.5. Small claims court is an option if arbitration is waived within 60 days.
13.6. Arbitration is on an individual basis, with no class or representative actions allowed.
13.7. If any arbitration provision is unenforceable, the remaining terms will still apply.
14. GENERAL TERMS
14.1. Invalid provisions do not affect the remaining terms of this Agreement.
14.2. Taiga Pte. Ltd.'s failure to enforce any term is not a waiver of its rights.
14.3. This Agreement is the complete understanding between parties and supersedes all prior communications.